According to the latest announcement by the International Air Transport Association, the number of global air travelers will reach 3.8 billion in 2016 and the time-consuming node of 7 billion people will be in 2034, when the number of air travelers in China will exceed 1.2 billion. In addition, according to the annual baggage report issued by International Telecommunications and Telecommunications Group, an average of 1.14 bags per air passenger are checked in, meaning that in 2016, the global aviation baggage system has to handle over 4.3 billion pieces of luggage. However, looking at home and abroad, the reduction of passenger experience caused by baggage services has always affected the enthusiasm of travelers for air travel. From a psychological point of view, the tendency of humans to tend to remember unpleasant experiences or experiences magnifies the negative impact of baggage services. IATA survey statistics show that, in addition to flight delays and interruptions, baggage services is to reduce passenger travel experience the second largest factor. How to enhance the passenger's luggage service satisfaction and thereby increase their air travel experience? The author believes that: the promotion and popularization of IoT technology in the field of luggage services is positive solution. First, the baggage tag permanent electronic The premise for the widespread adoption of IoT technology in the field of baggage services is to impose a unique identification of each piece of luggage. This is like every terminal device that can connect to the Internet must have a unique IP address. Since 2015, a number of commercial solutions companies have officially joined the electronic baggage tagging industry. Implanting the digital module in the trunk and implanting the RFID chip in the baggage check are two effective ways to label the implant. In the long run, the permanent electronicization of baggage tags in the digital module will be more conducive to the standardization of the global aviation industry. From the upstream of the baggage service such as luggage size, quality and safety to the correct direction, the efficiency of baggage transport in the aviation industry will be enhanced. Currently, the luggage brand Rimowa and Lufthansa in Germany to carry out cooperation, testing related technologies. Second, luggage self-help shipping convenient With the realization of electronic air tickets, unmanned baggage passengers have been able to implement self-service (unattended) air travel. However, due to the manual service of baggage service, the air travel experience of baggage-carrying passengers is seriously affected. To this end, to promote the convenience of self-carrying baggage based on the realization of great significance. IoT technology can comprehensively enhance the efficiency of existing airport baggage self-service kiosks, enabling passengers to enter or associate information before arriving at the airport, and only completing the delivery of the baggage in front of the baggage self-service kiosk so that Can greatly enhance the convenience of self-help checked. At present, some of the domestic airport baggage self-service delivery counter in the case of staff assistance also inefficient status quo, so that passengers are interested in how to choose self-service shipping mode? Third, the baggage extraction process personalized Presumably passengers who have already disembarked are most likely to leave the airport as quickly as possible, but in the case of checked-in passengers, they must be patient enough to wait for their luggage to appear on the carousel. From a psychological point of view, human beings subjectively feel time slows while waiting for unknown things. The use of IoT technology can subvert the existing baggage take-off process and allow third-party logistics companies to bring baggage directly to the passenger's final destination if passengers are not in immediate need of baggage and are willing to pay the cost, for example: downtown hotels, Office, home or passenger designated anywhere. Only by opening up the air baggage transport system and other transport system data link can be personalized baggage extraction process. In the future, you just can not wait to go straight to the Sunny Beach heart Xinyi, sunbathing back into the room you can open the checked luggage to find your pajamas. Fourth, the luggage location tracking visualization Where did you buy something online? Just enter the number on the Internet, the package's trajectory, location, status check it out. In the current air baggage transport process, the passenger's baggage from the counter delivery to the extraction zone to receive the process seems to enter a black box, passengers can only rely on God bless leaving the airport when the luggage is still intact, goods all. The application of IoT technology enables the tracking of luggage location to be visualized. Increasing the sense of security of checked baggage for passengers is an effective way to enhance the traveler's travel experience. Imagine that as passengers become more confident about air baggage transport, more passengers will choose to check in rather than carry them with them. The increase in excess baggage fees and the increase in efficiency of passengers getting on and off the aircraft will bring value to the airlines. Fifth, the cost of luggage online payment While staying in the aftermath of various PAYs, airlines are still paying too much for excess baggage allowance in cash in local currency and MCOs. The application of Internet of Things technology can easily realize the online payment of baggage fees. Only airlines make it easier for travelers to pay for their purchases in order to stimulate more spending. The online payment of the baggage fee can effectively realize the baggage service ticketization. According to the airline's judgments on related resources, the income of the auxiliary service represented by overweight baggage can be maximized by adopting similar accommodation revenue management. In the future, more passengers will plan the number and weight of their luggage before arriving at the airport, and reduce the cost of obtaining baggage services in advance and online. coin display, coin displays, coin display holder, coin display stand, coin display rack, military coin display table Shenzhen Apex Artcrafts Co,.LTD , https://www.apexdisplaycn.com
How to Use Internet of Things Technologies to Enhance the Passenger Experience of Baggage Services